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• How to clear Local Storage

  It's not usual, but if you need, here it's how you can clean your LocalStorage: Press the right button of your mouse in any free area inside your Gmail. On the open session, select on the top menu Console and on the type box on bottom type localStorage.clear() and press enter on your keyboard ![](https://storage.crisp.chat/users/helpdesk/website/6fdac52c5a988000/ezgifcom-optimize-9_1mSome readers

• Drag doesn't load or is broken

  It's not expected behavior, but if somehow Drag doesn't load properly, follow these steps: Go to Chrome Extensions and remove Drag In your Gmail menu, select Account, then go to Security Find the section Third-party apps with account access andFew readers

• I have installed Drag Chrome Extension and nothing changed in my Gmail

  When you install Drag and open your Gmail, our extension should trigger automatically. The Drag view should load into your Gmail as soon as you give Drag the permissions to access your account and authenticate your account in a popup like the one below: ![](https://storage.crisp.chat/users/helpdesk/website/6fdac52c5a98Some readers

• New emails are not loading on my board

  New emails should automatically load in Shared Inboxes or in your main inbox (if you are using Drag on it). They will always load on the top of the first column. If you see that new emails are not loading automatically and in real time, try the following: 1. Hit the Drag refresh button The Drag refresh button will refresh the entire board and load any emails that are eventually pending.Some readers

• Does Drag conflict with other Extensions?

  Some extensions that also modify Gmail, like Drag does, can conflict with our extension and interfere in some aspects of our user interface. Below are some examples of extensions that we know that conflict with Drag. If you have any of them, please disable or delete them to improve the performance of Drag. Adblocker Boomerang CloudHQ Cirrus insights Followup cc Gmails' Multiple Inboxes Kiwi Salesflare Streak Unroll me Yesware If suspect any other extension, not in thPopular

• I can't drag all selected emails at the same time

  Today you can only select and drag up to 15 emails at once. We are working on it increasing this limit significantly soon. Meanwhile, keep in mind the current limitation of 15 emails at a time.Few readers

• I can't forward email from Drag's popup preview

  The Drag popup preview, brings a mix of Drag collaboration features and Gmail native functionalities. Gmail native functionalities at the moment include: Reply Archive Report spam Delete Mark as unread Move to Labels At the moment we don't have the native forward option, we're currently working on it. But there's a simple workaround so you can forward an email from Drag popup preview, by changing the receiver of your reply.Few readers