English
Portuguese
Go to website
Back
Articles on:
Troubleshooting
Having troubles? Find a solution here.
How to clear Local Storage
It's not usual, but if you need, here it's how you can clean your LocalStorage: Press the right button of your mouse in any free area inside your Gmail. On the open session, select on the top menu Console and on the type box on bottom type localStorage.clear() and press enter on your keyboard Cl
Some readers
Drag doesn't load or is broken
It's not expected behavior, but if somehow Drag doesn't load properly, follow these steps: Type chrome://extensions/ on your browser, find Drag Chrome Extension and click on remove In your Gmail menu, select Account, then go to Security Find the section Third-party apps with accou
Some readers
The Drag toggle button and/or Gmail top bar keep disappearing
UI glitches like this may be caused by conflicts between Drag and other extensions or configurations in your Gmail. Learn more about conflicts here.
Few readers
I have installed Drag Chrome Extension and nothing changed in my Gmail
When you install Drag and open your Gmail, our extension should trigger automatically. The Drag view should load into your Gmail as soon as you give Drag the permissions to access your account and authenticate your account in a popup like the one below: . They will always load on the top of the first column. If you see that new emails are not loading automatically and in real time, try the following: 1. Hit the Drag refresh button The Drag refresh button will refresh the entire board and load any emails that are eventually pending.
Popular
Does Drag conflict with other Extensions?
Some Gmail Settings or Chrome Extensions that also modify Gmail can conflict with our extension and interfere in some aspects of our user interface. Conflicting Gmail Settings Some Gmail settings may also cause conflicts with our interface. Below are the known settings: Preview Pane To disable Preview Pane, do the following steps: Turn Drag toggle button off Click on the Gmail cog button Click on "Settings" 