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How to clear Local Storage
It's not usual, but if you need, here it's how you can clean your LocalStorage: Press the right button of your mouse in any free area inside your Gmail. On the open session, select on the top menu Console and on the type box on bottom type localStorage.clear() and press enter on your keyboard Cl
Drag doesn't load or is broken
It's not expected behavior, but if somehow Drag doesn't load properly, follow these steps: Type chrome://extensions/ on your browser, find Drag Chrome Extension and click on remove In your Gmail menu, select Account, then go to Security Find the section Third-party apps with accou
The Drag toggle button and/or Gmail top bar keep disappearing
UI glitches like this may be caused by conflicts between Drag and other extensions or configurations in your Gmail. Learn more about conflicts here.
I have installed Drag Chrome Extension and nothing changed in my Gmail
When you install Drag and open your Gmail, our extension should trigger automatically. The Drag view should load into your Gmail as soon as you give Drag the permissions to access your account and authenticate your account in a popup like the one below: !(https://storage.crisp.chat/users/helpdesk/website/6fdac52c5a98
New emails are not loading on my board
New emails should automatically load in Shared Inboxes or in your main inbox (if you are using Drag on it). They will always load on the top of the first column. If you see that new emails are not loading automatically and in real time, try the following: 1. Hit the Drag refresh button The Drag refresh button will refresh the entire board and load any emails that are eventually pending.
Does Drag conflict with other Extensions?
Some Gmail Settings or Chrome Extensions that also modify Gmail can conflict with our extension and interfere in some aspects of our user interface. Conflicting Gmail Settings Some Gmail settings may also cause conflicts with our interface. Below are the known settings: Preview Pane To disable Preview Pane, do the following steps: Turn Drag toggle button off Click on the Gmail cog button Click on "Settings" !(https://storage.crisp.chat/users/helpdesk/website/6fdac52c5
I can't drag all selected emails at the same time
Today you can only select and drag up to 15 emails at once. We are working on it increasing this limit significantly soon. Meanwhile, keep in mind the current limitation of 15 emails at a time. Still having trouble dragging 15 emails or less? Our Support Team will love to help you at email@example.com.