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Getting Started
Learn all you need to know about getting started with Drag!
What is Drag?
Drag turns Gmail into your Team Workspace. One tool to support customers, manage tasks and close deals from the place teams love: Gmail. Here's Drag in action and this is how it looks: We believe Email is in the center of everything when it comes to business communication. Whether you are supporting customers, closing deals, managing pro
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Shared Inbox or Google Group: which one is right for me?
Lots of teams come across this debate when it comes to managing team emails - Should we use Shared Inboxes or Google Groups? The goal of this article is to support these teams in their decision on what set up to go for. What are Shared Inboxes and Google Groups? They seem to be the same at a first glanc
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What is a Drag board?
Boards are where email gets organized, information is shared, and great work happens. They give everyone a shared perspective on the work getting done and what still needs to get done.
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How do I install Drag?
Drag has a very simple installation process. Just click here for the direct link to our app in the Chrome Store. (Alternatively, you can go to Chrome Web Store and search for 'DragApp'). Click on the blue button '
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Are Drag boards real time?
If your board is a Shared Inbox or your personal inbox, emails will load in real time, always on the top of the first column.
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Does Drag work in other browsers besides Chrome?
No, we only work on Google Chrome. Since we're a Google Chrome Extension, Drag only works on the Chrome browser. Drag on Google Chrome browser
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Does Drag have a mobile app?
Standalone Mobile App You can access our standalone mobile app by sending an email to support@dragapp.com, informing your Operating System and the email address linked to your Google (for Android) or Apple ID (for iOS) accounts. The mobile app is currently under closed beta, for both Android and iOS. We typically provide access within 24 hours of request. Gmail / G Suite Add-on: Our G Suite add-on is available in the G Suite Marketplace. This solution works on top of the Gmail app
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