About Drag
How do I install Drag?
How do I install Drag Chrome Extension? Drag has a very simple installation process. Just click here for the direct link to our app in the Chrome Store. Click on the blue button 'Add to Chrome' on the top right. After installation. Your Gmail tab will automaticallyFeaturedWhat is Drag?
Drag is the world's first Team Workspace in Gmail. One tool to support customers, manage tasks and close deals from the place teams love: Gmail. Here's Drag in action and this is how it looks in board view: And in list view: WeFew readersWhat are Drag boards?
Boards are where email gets organized, information is shared, and great work happens. They give everyone a shared perspective on the work getting done and what still needs to get done.Some readersDoes Drag work in other browsers besides Chrome?
Drag is a Chrome Extension that was built exclusively for Chrome. But if you use the Opera browser, you can also use Chrome Extensions. Here's how.Few readersWhat is Drag Card View?
We call Drag Card View the view you have when clicking inside a card on a Drag board. This is how it looks: This article will walk you through how to use it. Tabs The Drag Card View is broken down into tabs. Each tab contains information in different formats. To switch between tabs, simply click on their respective names. (https://storage.crisp.chat/users/helpdesk/website/6fdac52c5a988Few readers
Setting up Drag
What is the difference between an Empty board, Shared Inbox and Google Groups board?
When you are creating a new board you have the option to either start with an empty board or add incoming emails from a Shared inbox or Google Group. If you choose to add incoming emails, the emails sent to that Shared Inbox or Google Group will load in real time into the board. If you choose not to add incoming emails, your board will start empty and you can customize it according to your workflows.FeaturedDoes Drag have a mobile app?
Yes, absolutely! Find all information you need about our mobile apps below. Installing the mobile app You can download the mobile app from your app store: iOS users: Download from the App store. Android users: Download from the Google Play store. What you can do with our mobile app These are the actions you can currently perforFeaturedShared Inbox or Google Group: which one is right for me?
Lots of teams come across this debate when it comes to managing team emails - Should we use Shared Inboxes or Google Groups? The goal of this article is to support these teams in their decision on what set up to go for. What are Shared Inboxes and Google Groups? They seem to be the same at a first glance, staFeaturedCan I have emails in both Drag boards and my Gmail inbox?
The good news is that Drag can accommodate both preferences. Option 1: The Default BehaviorFew readersCan I enable/disable Drag in different Gmail accounts?
Yes, you can enable or disable Drag across different accounts. This is common when users wish to use Drag for their business email, but not in their personal email addresses, for example, or vice-versa. Enabling or disabling Drag is very easy. Once the extension is installed: Log in to the account you want to enable or disable Drag. Click on our menu button on the top right. Go to Advanced Activation Settings. Make sure the "Enable Drag" toggle button turned on. (https://stFew readers
Following our product updates
What features are you developing?
We are working hard to keep delivering improvements and new features in Drag. We also try to be as transparent as possible and build our product guided by customers. It means that, during planning, development, testing and live, we make this public so that customers can see. We more than welcome feedback, so please jump into our Public Roadmap and help us help you run your business from Gmail 😉. For past releases, make sure you check ourFew readersHow do I know if I'm using the latest version of Drag?
We are constantly launching new features, improvements and fixes to our Chrome Extension. Updates are rolled out to all users automatically, you don't need to make anything to have your version updated. However, any time we launch a new version, it may take up to 48 hours until is it effectively rolled out to all users. If we have released a new version and it is not live for you yet, you can manually force an update and this article shows you how. How do I know which version I currently hFew readers