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🚀 Getting Started
Learn all you need to know about getting started with Drag.
Shared Inbox or Google Group: which one is right for me?
Lots of teams come across this debate when it comes to managing team emails - Should we use Shared Inboxes or Google Groups? The goal of this article is to support these teams in their decision on what set up to go for. What are Shared Inboxes and Google Groups? They seem to be the same at a first glanc
What is Drag?
Drag turns Gmail into your Team Workspace. One tool to support customers, manage tasks and close deals from the place teams love: Gmail. Here's Drag in action and this is how it looks: We believe Email is in the center of everything when it comes to business communication. Whether you are supporting customers, closing deals, managing pro
What features are you developing?
We are working hard to keep delivering improvements and new features in Drag. We also try to be as transparent as possible and build our product guided by customers. It means that, during planning, development, testing and live, we make this public so that customers can see. We more than welcome feedback, so please jump into our Public Roadmap and help us help you run your business from Gmail 😉. For past releases, make sure you check our
How do I know if I'm using the latest version of Drag?
At Drag, we are constantly launching new improvements to our Chrome Extension, from bug fixes to new features or improvements. Updates are rolled out to all users automatically, you don't need to make anything to have it updated for you. However, when we launch anew version, it may take up to 48 hours until is it effectively rolled out to all users. If we have released a new version and it is not live for you yet, you can manually force an update and this article shows you how. How do I kn
What is a Drag board?
Boards are where email gets organized, information is shared, and great work happens. They give everyone a shared perspective on the work getting done and what still needs to get done.
How do I install Drag?
How do I install Drag Chrome Extension? Drag has a very simple installation process. Just click here for the direct link to our app in the Chrome Store. (Alternatively, you can go to Chrome Web Store and search for 'DragApp'). !(https://storage.crisp.chat/users/helpdesk/website/6fdac52c5a988000/screenshot-2020-09-21-at-12573_
Are Drag boards real time?
If your board is a Shared Inbox or your personal inbox, emails will load in real time, always on the top of the first column.
Does Drag work in other browsers besides Chrome?
No, we only work on Google Chrome. Since we're a Google Chrome Extension, Drag only works on the Chrome browser. Drag on Google Chrome browser
Does Drag have a mobile app?
Yes, absolutely! Find all information you need about our mobile apps below. Installing the mobile app You can download the mobile app from your app store: iOS users: Download from the App store. **Android users: ** Download from the Google Play store. What you can do with our mobile app These are the actions you can currently perfor