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🏦 Admin & Billing
Everything admins need in your Drag subscription.
How do I cancel my subscription?
It's a shame to hear that you want to leave us 🥺. Drag allows paid users to cancel their paid subscription at any time, with such cancellation taking effect at the next renewal date. If you have to go, please fill out this form and our Support Team will be in touch as soon as possible. Note that upgrading or downgrading plans will not result in any data loss. You will, however, lose access to all paid features if you downgrade from a paid to a free pl
My trial period was over, how do I subscribe?
When your trial period expired, you will automatically be migrated to our forever-free plan. Feel free to keep using our free plan, but if you plan to upgrade to a paid plan... We are glad you want to join our community :D Just access our payment page here and fill the subscription form! If you have questions about what's the best plan type for, click here and know all the differences.
How can I find and download my invoices?
You can find and download your invoices in the Billing option in our menu: Click on the Drag button on the top right of your screen Click on Billing A popup will be display with all details or your subscription: Plan Frequency of billing Pricing Dates of invoices Click on the download button next to each invoice to download them **Note that only the administrators of
How do I add new users to my subscription?
It's very easy to add users to your Drag subscription: Click on our menu on the top right and select "Users". You will see the list of existing users in your subscription. !(https://storage.crisp.chat/users/helpdesk/website/6fdac52c5a988000/us
How to uninstall Drag
If for some reason, you want to uninstall our Chrome Extension, follow the steps below: Type chrome://extensions/ on your browser to open your Chrome Extension's menu and click on Remove Drag. The step #1 only uninstalls the extension from your computer. However, if you want to revoke the permissions in your account granted to Drag (recommended), follow the steps below: In your Gmail menu, select Account, then go to Security !(https://storage.crisp.chat/users/helpdesk/website/6