Articles on: ⚒️ Troubleshooting

"We are sorry, but you do not have access to this service" error message

If, while trying to install Drag, you get the following message from Google:

Don't worry, this can be fixed in a few steps.

You need to be a Google Workspace administrator to be able to follow these steps

Login to your Google Workspace admin console (
Navigate to Apps > Additional Google Services

Make sure that the option "Chrome Web Store" is set as "ON for everyone".

All users in your Google Workspace account should be able to install Chrome Extensions (including Drag) from there.

Download and install the DragApp: Gmail shared inbox Chrome Extension

Still need help? Our team will love to support at or via live chat.

Updated on: 07/09/2023

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