Drag allows you to integrate Google Groups into Drag boards. It is ideal for teams that do not have real email addresses for Shared Inboxes such as support@ or info@, and instead use email aliases and distribution lists.

Drag Google Groups boards replace Google Groups and stop the duplication of emails. It centralizes one single version of emails into a shared board where all relevant team members have access in real time.

Note you need to be a member of the Google Group to be able to create its respective Google Group board in Drag.

How to set up Google Groups Boards

To set it up, follow the steps below:

Make sure your Google Group has email notifications enabled.

Sign in to Google Groups.
Click My groups.
Choose a group.
In the top right, click My settings and then Membership and Email Settings.



Selection the option "Notify me for every new message" to receive new messages in real time. You can select any other preferred option but make sure you do not select "Don't send email updates".



On you Gmail sidebar menu, find "Drag Boards" and click on the '+' icon next to it



Select the Google Groups option.

Input the desired board name and respective Google Group email address then click on "Create".

The following popup will give you the option to invite other users to the new board. You then can:

Click on skip this step if you are happy with the current members or wish to add other members later.
Input a new email address on the on the field email on the top then click on add (or hit enter) to invite more users to the board



You will be redirected to the new Google Groups board and will be ready to go! Every email sent to a Google Group will land on this board, and your team will be able to collaborate.

After a Google Group board is created, you can add or remove users from it independently from the Google Groups settings in your G Suite account. This means new users invited to Google Groups boards will have access to everything within a board, normally.

Why emails are not loading into my Google Groups board?

Having trouble with Google Groups board? Check this article to find out reasons that may be causing the issue.

Can I send / reply to emails from a Google Group email address?

Of course you can! Check this article to learn how to do it (in the session "From a Google Groups board").

Can I create automation rules in my Google Group boards?

Of course, here's how.

Still have questions? Our Support Team will be happy to help at support@dragapp.com.
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