Drag allows you to integrate Google Groups into Drag boards. It is ideal for teams that do not have real email addresses for Shared Inboxes such as support@ or info@, and instead use email aliases and distribution lists.

Drag Google Groups boards replace Google Groups and stop the duplication of emails. It centralizes one single version of emails into a shared board where all relevant team members have access in real time.

Google Groups integration is included in our Pro Plan.
Note you need to be a member of the Google Group to be able to create its respective Google Group board in Drag.
How to set up Google Groups Boards

You can either create a new Google Group board from scratch or "Add Incoming Emails" from a Google Group into an existing board (so that all emails sent to that Google Group will start loading on that board in real time).

Option 1: Creating a new board from scratch

On you Gmail sidebar menu, find "Drag Boards" and click on the '+' icon next to it



Select the workflow that you want to use this board for.



Invite team members that you want to share this board with. Otherwise, if you don't want to share the board with anyone else, just click on "next step". You will be able to share the board at anytime later.

Select the Google Groups option.

Input the desired board name and respective Google Group email address, then click on "Create Board".



You will be redirected back to the board and will be ready to go! Every email sent to a Google Group will land on this board, and your team will be able to collaborate (having trouble with emails not loading on your Google Groups board? Check this article to find out reasons that may be causing the issue).

Option 2: Adding incoming emails from a Google Group to an existing board

You can also add incoming emails to an existing (empty) board. To do that:

Go to the board where you want to add the Google Groups emails.
Click on the dropdown menu next to the board title.
Click on "add incoming email".



Select "Google Groups" and input the email address associated to the Google Group.

You will be redirected to the new Google Groups board and will be ready to go! Every email sent to a Google Group will land on this board, and your team will be able to collaborate (having trouble with emails not loading on your Google Groups board? Check this article to find out reasons that may be causing the issue).

After a Google Group board is created, you can add or remove users from it independently from the Google Groups settings in your G Suite account. This means new users invited to Google Groups boards will have access to everything within a board, normally.

Can I send / reply to emails from a Google Group email address?

Of course you can! Check this article to learn how to do it (in the session "From a Google Groups board").

Can I create automation rules in my Google Group boards?

Of course, here's how.

Still have questions? Our Support Team will be happy to help at support@dragapp.com.
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