Users can assign emails in Gmail using Drag. You can assign email cards or task cards to specific team members in a Drag board. This way, everyone knows who is dealing with what in a workflow. Every new email or task added in a board will initially be unassigned.

You can only assign emails or tasks to team members that have access to that board. If you want to assign an email to a team member, make sure that member is added in the respective board.

To assign an email you have to:

Open the Drag popup preview on the card you want to assign
Click on the two people icon on the bottom right
A dropdown will appear with all the team members in that board
Select the team member you want to assign and click on save

You can assign more than 1 team member to a email card or task card

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