Users can assign emails in Gmail using Drag. You can assign email cards or task cards to specific team members in a Drag board. This way, everyone knows who is dealing with what in a workflow. Every new email or task added in a board will initially be unassigned.

You can only assign emails or tasks to team members that have access to that board. If you want to assign an email to a team member, make sure that member is added in the respective board.

To assign an email you have to:

Open the email that you want to assign

Click on the two people icon on the top right
A dropdown will appear with all the team members in that board
Select the team member you want to assign. Drag will auto save the assignment and the avatar of the team member will appear on the top right of the email view.

You can assign more than 1 team member to a email card or task card. Simply click on more than one team member if you wish to do so, until their name are shaded in gray.

How to unassign emails?

To unassign emails, follow the same steps above and simply click again on the team member you wish to unassign. Drag will auto-save the changes and their avatars will be removed from the email.

Was this article helpful?
Thank you!