• WhatsApp shared inbox prerequisites

  There are a few prerequisites defined by Meta for you to use the WhatsApp Business API. You will see them when you select the option to create a new WhatsApp board within Drag. This article explains what there prerequisites are and how to put them in place before creating your first WhatsApp Shared Inbox in Drag. 1. Facebook Business Account You need to have an existing Facebook Business Account and have access to the Facebook Business Manager. If you don't have an account yet, you can crFew readers

• How to set up a WhatsApp shared inbox

  We have built a WhatsApp channel that integrates with Drag. It means you can manage and collaborate on your business WhatsApp conversations, inside Gmail. In this article you will learn how to set up a WhatsApp shared inbox in Gmail with Drag.Few readers

• How to use WhatsApp pre-approved templates

  Facebook Business account admins can set up and manage WhatsApp message templates in your WhatsApp Business settings. These templates must be approved by the Facebook team and will automatically sync over to Drag. You can view all your pre-approved templates in Drag and send messages to your customers whenever you need.Few readers

• How to add payment method on WhatsApp Business API

  You must have a valid payment method in your WhatsApp Business account to be able to send messages using the WhatsApp Business API, even if you do not exceed the number of free conversations available. Read this article to learn more about the WhatsApp Business API pricing. If you are trying to send WhatsApp messages from Drag but are getting the error below, check if you have a valid payment method registered in your WhatsApp BusinessFew readers