How do notifications work?
Types of notifications
Drag has 3 different types of notifications.
Email notifications: Email notifications that arrive directly into users' inboxes.
Board notifications: Visual changes on board titles to notify users on board updates.
Activity log: List of historical activities that have been performed in a certain board, across all team members.
There are 3 types of email notifications.
If you cannot find email notifications in your Primary Inbox, they may be loading in your Updates tab in Gmail.
Invitation to join a shared board:
@mentions by a team member:
Assignments to cards:
Note that, besides the red button on the bottom, users can click on the hyperlinks linking directly to the respective board title or card title to navigate directly to them.
There are 2 types of board notifications.
Board title goes bold:
This means there is new activity on that board (e.g. new emails, new replies, moving boards across columns, etc).
When a new email or reply arrives to a board, the unread count next to each board will change accordingly.
Notifications in the activity log will appear on the bell icon on the top right of each board:
The activity log is located on the right side of each board and contains the history of all actions performed in that board along time.
Search for notifications
You can search for specific notifications on the search box on the top of the activity log.
You can easily filter the notifications by using the pre-defined filters "assigned to me", "@mentions" or "all". Click on them to see only assignments to you, mentions to you or all notifications altogether.
Clicking on each notification will take the user directly to the card where the respective change has been made.
The following actions are included in the activity log:
Adding / editing comments
@mentioning team members
Adding / editing due dates
Adding new cards
Adding / editing tasks inside cards
Adding / editing notes inside cards
Assigning cards to team members
Moving cards across boards or columns
Assing / editing color coding
Adding / removing / editing tags
Click on the "Mark all as read" button on the top right of the activity log to unbold all notifications at the same time.
Still need help with notifications? Our Customer Champions will love to help at email@example.com.
Updated on: 26/01/2023