Setting Business Hours for your shared boards lets you define the operating hours for each board, ie. when your team is actively working on them.

Business hours allow you to accurately track response times and other metrics only during those hours.

Business hours are included in the Pro plan.

How to define or edit Business Hours per board

To define business hours for your boards:

Click on the Drag icon on the top right to open your dashboard.



Go to Boards > Board settings.
Under Board settings, click on the dropdown menu and select the board for which you want to set up business hours.
Scroll down to Business hours.



Select the days of the week of the business hours for that board.
Select the timezone of the business hours for that board.
Define opening and closing times for each day of the week for that board.
Click on save.
Repeat for each board you would like to set up business hour for.

Clicking on the 'clear' button will reset business hours to all days of the week, 24 hours per day.

How to consider Business Hours on reports

To take into account business hours in your reports calculations:

Click on the Drag icon on the top right to open your dashboard.



Go to Reports.
Click on the date selection dropdown.
Check the checkbox next to Business hours only.
Click on Apply.



Selecting the "business hours only" checkbox will automatically consider business hours in calculations across all reports.

Still need help? Our team will love to help at support@dragapp.com.

Updated on: 23/10/2023