Drag doesn't load or is broken
It's not expected behavior, but if somehow Drag doesn't load properly, follow these steps:
In your Gmail menu, select Account, then go to Security
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Find the section Third-party apps with account access and click on Manage third-party access. Then click on Drag and Remove access.
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On your browser, click on the three dots menu, find More Tools and then select Clear browsing data
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Make sure to select the options Cookies and other site data and Cached images and files. The time range must be All time. Then press Clear data.
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Refresh your Gmail tab. Drag should work fine again.
Still having trouble? Our Customer Champions will load to help at support@dragapp.com.
In your Gmail menu, select Account, then go to Security
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Find the section Third-party apps with account access and click on Manage third-party access. Then click on Drag and Remove access.
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On your browser, click on the three dots menu, find More Tools and then select Clear browsing data
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Make sure to select the options Cookies and other site data and Cached images and files. The time range must be All time. Then press Clear data.
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Refresh your Gmail tab. Drag should work fine again.
Still having trouble? Our Customer Champions will load to help at support@dragapp.com.
Updated on: 18/01/2023
Thank you!