How do I manage users in my subscription?
Read this article to learn about:
- Adding users to your subscription.
- Switching users (transferring Drag seats).
- Removing users from your subscription.
Adding a new user
- Click on our menu on the top right.
- Select Users and roles. You will see the list of existing users in your subscription and the plan in which your team is.
- Click on Add new user.
- Use the +/- buttons to select the total number of seats you want in your subscription.
- Type the email addresses of the users you wish to add in your subscription (or upload list from .csv file).
- (Optional) If you wish to switch plans, use the radio button on the top to select a new plan.
- (Optional) If you wish to change your billing frequency, choose the tab Monthly / Yearly on the right-side widget.
- (Optional) If you have a coupon code, type it in the required field and click Apply.
- Click on Buy Now.
Switching users
You might want to transfer licences in your subscription between different users, in cases such as changes in your team composition. That's not a problem, you can transfer Drag licences between users at any time.
- Click on the menu button on the top right.
- Select Users and roles. You will see the list of existing users in your subscription and the plan in which your team is.
- Click on the pen icon next to the user you wish to be replaced and select Switch user.
- Enter the email address of the new user and confirm.
Removing users from your subscription
If you need help removing a user from your subscription, please provide the email addresses of the users to be removed to our team by live chat or email (support@dragapp.com) and we will process the changes for you as soon as possible.
Still need help? Our Support team will love to help at support@dragapp.com.
Updated on: 04/11/2023
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