"Something went wrong" message when trying to access Drag's mobile app
Articles on: ⚒️ Troubleshooting
Are you getting the following error message when trying to log in to Drag's mobile app?
Not a problem, this should be easy to fix.
This error message is displayed when your Google Workspace account has not granted Drag's mobile app the required permissions to connect to your account. To fix this, you need to add Drag's mobile app in your list of trusted apps. Below are the instructions to do that.
You need to be the administrator of your Google Workspace account to follow these steps.
From your browser,
Log into your Google Workspace admin account at https://admin.google.com/
Click on Security
Click on API Controls
Click on "Manage Google Services"
Make the option "Google Workspace Admin" has the "Access" option set up as "Unrestricted"
Click on the tab Apps and select the option Configure new app > OAuth App Name Or Client ID
Add the following codes for each Operating System:
iOS: 104232899952-0486rs7ceen50krfe9slc4sp7caivm0f.apps.googleusercontent.com
Android: 104232899952-6psv5lb4khv5lon3ra7gld6cj3f302o4.apps.googleusercontent.com
You will see the Drag application in the "Apps Connected" list. Make sure the Access field is set up as Trusted.
Once all the steps are followed, try logging to our mobile app again.
Still need help? Our team will love to help at support@dragapp.com.
Updated on: 18/01/2023
Are you getting the following error message when trying to log in to Drag's mobile app?
Not a problem, this should be easy to fix.
This error message is displayed when your Google Workspace account has not granted Drag's mobile app the required permissions to connect to your account. To fix this, you need to add Drag's mobile app in your list of trusted apps. Below are the instructions to do that.
You need to be the administrator of your Google Workspace account to follow these steps.
From your browser,
Log into your Google Workspace admin account at https://admin.google.com/
Click on Security
Click on API Controls
Click on "Manage Google Services"
Make the option "Google Workspace Admin" has the "Access" option set up as "Unrestricted"
Click on the tab Apps and select the option Configure new app > OAuth App Name Or Client ID
Add the following codes for each Operating System:
iOS: 104232899952-0486rs7ceen50krfe9slc4sp7caivm0f.apps.googleusercontent.com
Android: 104232899952-6psv5lb4khv5lon3ra7gld6cj3f302o4.apps.googleusercontent.com
You will see the Drag application in the "Apps Connected" list. Make sure the Access field is set up as Trusted.
Once all the steps are followed, try logging to our mobile app again.
Still need help? Our team will love to help at support@dragapp.com.
Updated on: 18/01/2023
Actualizado em: 08/05/2023
Obrigado!