You can choose if you want team members to access your inbox or not. If you want to share your personal inbox (e.g. with your virtual assistant), they will have access to your inbox. However, if you do not share your personal inbox, no one will have access to your emails but you.

Drag has different levels of permissions in terms of what users have access to do in an inbox. These permissions are done on a Drag board level. This means you can choose which users have access to which emails or tasks.

To share your inbox, simply open your inbox, turn Drag view on, and click on "share board with team" on the top right. Then input the email addresses of the team members you would like to give access to your inbox board.



You can also select users within a board to be able to reply to emails on your behalf. This means they can reply to emails from your email address. Read here how to set it up.

The permissions in Drag (to access emails / tasks or to reply as a different email address) are done at a board level.

If you need any help setting up your boards, feel free to email us at support@dragapp.com. Our Customer Success Team will love to help you.
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